Money-Back Guarantee
Our goal is simple: to make trademark protection risk-free and trust-driven for founders, startups, and creative businesses.
1. Our Commitment
At Selfcraft Legal, we believe every brand deserves the confidence of being protected — without uncertainty or risk. That’s why we offer a Money-Back Guarantee on our trademark filing services.
2. What Our Money-Back Guarantee Means
When you choose Selfcraft Legal’s Free Registrability Search + Trademark Filing Service, we carefully analyze existing trademarks before filing to ensure your brand is legally available for registration in your chosen country.
If your trademark application is later refused or objected to solely due to reasons that should have been identified in our registrability search, we will honor our Money-Back Guarantee:
- Free Re-filing: You get one free professional re-filing for the same country — no professional fee charged.
- Cost Transparency: You only pay the applicable government and third-party fees.
3. Eligibility Criteria
To qualify for this guarantee, the following must apply:
- You availed the Free Registrability Search service conducted by Selfcraft Legal before the filing.
- The trademark application was filed through Selfcraft Legal.
- The refusal or objection was solely due to identical or similar marks missed during the search.
- The claim is submitted within 30 days of the refusal or objection notice.
4. Cases Where the Guarantee Does Not Apply
- Refusal due to descriptive, generic, or non-distinctive elements of the mark (Section 9).
- The client changed the trademark, logo, or description after the search was conducted.
- Application refused due to inaccurate or misleading information provided by the client.
- Rejection caused by missed deadlines, procedural lapses on the client's end, or voluntary withdrawal.
5. How to Claim the Guarantee
- Email support@selfcraftlegal.com with the subject "Money-Back Guarantee Claim".
- Attach a copy of the official refusal or objection notice.
- Our legal team will review and confirm eligibility within 7–10 business days.
- Once verified, a 100% waiver on professional fees will be applied for your next trademark filing in the same country.
6. Limitations & Scope
The guarantee applies only once per original filing. The re-filing must be claimed within 90 days of approval. This policy applies only to trademark filings, not other legal services.
7. Transparency & Trust
We designed this guarantee to ensure every founder and business owner can file their trademark with confidence. If something goes wrong despite our due diligence, we take responsibility — because your trust matters most.